1 st May 2020 | Denial management | Dental medical billing sevices | Revenue cycle management outsourcing | services and solutions | medical claims denial management

These solutions have been designed to support the wide range of industries on the frontline of the nation’s fight against coronavirus, as well as those looking to prepare for when current restrictions are eased. Applications for the technology include:

• Healthcare: Identifying potential COVID-19 sufferers as they enter hospital which will allow healthcare professionals to take precautions, such as limiting contact with other patients and ensuring all staff they encounter are wearing appropriate PPE.
• Public spaces: Scanning people’s body temperature on entry to public spaces, such as railway stations, airports and large venues. This will allow individuals potentially suffering from COVID-19 to be isolated and reduce the further spread of the virus in crowded places.
• Retail: Thermal imaging technology will support the safety of staff and customers in supermarkets or other shops in identifying individuals with fevers and potentially diverting them away from the stores.
• Business Headquarters: For businesses preparing for the return of large number of employees to their Head Offices. These fever-screening solutions will detect any employees or visitors who are potentially infected with COVID-19, preventing it from spreading further within the office.

To enable use in different situations, the technology has been developed in several formats from hand-held units to mounted cameras. For example, locating the thermal cameras at site entrances allows a larger number of people to be checked at one time, such as in public areas or when a large number of employees are entering a building at the same time, for instance, during shift changes at manufacturing site, or employees arriving for work at a large office block. The portable hand-held solution meanwhile can be used to check individuals, enabling the detection of anyone showing an elevated body temperature.

Mitie’s specialist Fire and Security Systems’ Team has also developed a process guide to be used alongside the fever-screening solutions, including best practice guidelines and procedures to manage individuals with a high body temperature, depending on the scenario. For instance, potential COVID-19 sufferers could be diverted to a safe area for further checks to be performed by an employee wearing appropriate PPE, before determining if access to the site will be granted or denied. The fever-screening solutions, alongside these guidelines, will allow businesses to protect their employees and customers, by minimising the risk of spreading COVID-19 infections.